Short code access to Value Added Services (VAS) is commonly used in the roamers Virtual Home Environment, but when subscribers travel abroad the short code dialing may be unavailable or inaccessible due to different dialing sequences. This often causes frustration, because many roamers do not know the full numbers and passwords to access voicemail, and therefore never complete these calls.
The Starhome® Home Short Code™ solution features a comprehensive range of functionalities that:
- Provide mobile operators with a basis to increase their revenue potential from both the inbound and outbound roaming market
- Enable the mobile network operator to temporarily adopt visitors as customers by providing them with easy access to their home-based VAS
The solution, which is based on Starhome’s Home Short Code* and calling line identification (CLI) delivery services, drives a higher call completion rate and creates greater levels of user satisfaction. Home Short Code is completely secure and prevents both fraud and voicemail hacking.
* A patent for the Home Short Code solution was granted by the USA and European Patent Offices
