Starhome- Roaming Services, Roaming Products
Starhome Roaming Services

Intelligent Call Assistant

The Starhome® Intelligent Call Assistant® solution overcomes international dialing difficulties by automatically correcting roaming dialing mistakes.  Intelligent Call Assistant has a rich user interface that allows seamless call completion, native-language voice interaction and post-dialing SMS notification or any combination of the above.

The Intelligent Call Assistant* solution answers the need of all roaming segments for both Postpaid and Prepaid. It can be delivered as a full solution – Inbound and outbound service for both CAMEL and non-CAMEL – or as a solution for one roaming segment only.

* A patent for the core technology of Intelligent Call Assistant solution was granted by the USA and European Patent Offices.

  • Features

    • Post-dialing analysis – Starhome performs continuous analysis of all incomplete calls to identify additional error patterns that may be corrected.
    • Global numbering plan database – Starhome updates and maintains its comprehensive database of both fixed and mobile numbering plans for all inbound roaming networks.
    • SMS support – flash SMS or standard SMS can be sent to the user and displayed directly on handset screen.
  • Benefits

    • Proven service.
    • Regains lost revenue via increased call completion.
    • Increases roaming revenue by 2% - 5%.
    • Improves customer satisfaction. 
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