About Vodafone Australia
Vodafone Australia, part of the Vodafone group, has about 3 million subscribers, and a 17% market share in the region. The Vodafone group is world leading international mobile communications group with over 289 million proportionate customers as of 31 December 2008. Vodafone currently has equity interests in 25 countries across five continents and a further 42 partner networks worldwide.
Results
Declan Walsh, Head of Roaming and Corporate Product Manager at Vodafone Australia tells their story:
Why did you choose Starhome?
“Starhome has been a long term partner of the Vodafone Group and of Vodafone Australia so we trust their work. It is also easier to go with a vendor that has delivered for other Vodafone opcos in terms of verifying the success and scope of the product.”
Did the IPN perform as expected?
“Yes. No hardware issues. Steering is logical and effective, allowing for environmental factors and anti-SOR.”
What ROI did you achieve?
“It is very hard to quantify, given the change in exchange rates and increased usage, but I think it is safe to say that before September 2007, we were not managing our costs as effectively as we clearly are today.”
How effective is the reporting tool?
“It meets our requirements very well and is easy to use.”