Starhome’s managed services offer network operators full and continuous monitoring of their system, including hardware, software and real time traffic analysis. Leveraging our extensive knowledge in managed services, Starhome is able to offer the best possible support services to control and monitor mission-critical applications, including fault detection and repair as well as updates and provisioning.
The high-capacity, global network provides mobile operators with a secure method for the routing of data and messages around the world. The global network is based on Starhome’s IntelliGate™ Service Mobility Platform (Intelligent Gateway). The IntelliGate connects GSM networks to Starhome’s global network via regional hub sites.
Starhome’s two redundant Global Services Operations Centers (GSOC) are the heart of the global service environment, providing service provisioning, operation and maintenance, and centralized network management around-the-clock worldwide. The two GSOCs, featuring redundant architecture, are the focal point for operators and third-party developers.
By continually monitoring the mobile operator’s mission-critical services and providing real-time responses to avoid down-time and loss of subscribers, Starhome’s managed services lead to reduced costs and increased revenue.
Our managed services comprise two teams of industry professionals: the Global Services Operations Center and the Roaming Data Group who collectively ensure our customers are getting the most out of Starhome solutions and services.Benefits of Starhome's Managed Service:
- Real-time monitoring prevents and eliminates errors
- Quick recovery after failure
- Cost saving
- Best QoS for the end user
- Ability to focus on your own core activities
- Support through all tiers, 24/7
Starhome’s qualifications:
- Industry-proven managed services
- A global footprint:
- Over 140 mobile operators already enjoy the service
- Managed IP network - redundant and secured
- Expertise: the roaming experts on your site, at your service